NHTSA Complaint #11663939 — 2022 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11663939 |
| Vehicle | 2022 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Subject: Defective Hybrid System – 2022 Jeep Grand Cherokee 4xe Overland – Sudden Power Loss Vehicle Info: •Year/Make/Model: 2022 Jeep Grand Cherokee 4xe Overland •VIN: [XXX] •Issue: Recurring digital crash input fault ([XXX]) disabling hybrid propulsion. •Safety Risk: Sudden propulsion loss while turning or on highway, placing driver and others in danger. Incident Summary: •First occurrence: Feb 2025. •Latest confirmation: May 2025 (work order on file). •Dealership confirmed fault and noted possible ORC module replacement if the code returns. •FCA STAR bulletins (S2208000154 & S2408000063) acknowledge the issue but state no official remedy is yet available. •FCA refuses to declare vehicle safe in writing. Outcome: Vehicle cannot operate in electric or hybrid mode. This is not a warning light issue — this is a propulsion system failure that compromises basic driving safety. We respectfully request NHTSA to: •Include this vehicle/VIN in an investigation of known [XXX] cases. •Enforce disclosure requirements to inform consumers of unresolved critical defects. Attachments. Additional documents are available Upon Request: •FCA STAR documents •Work orders (Feb & May) •Arbitration decision and clarifications •Vehicle Photo Evidence INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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