NHTSA Complaint #11663694 — 2018 HYUNDAI ELANTRA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11663694
Vehicle	2018 HYUNDAI ELANTRA
Component	UNKNOWN OR OTHER
Date of Incident	April 25, 2025
Date Filed	May 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER ANTI-THEFT SOFTWARE UPGRAGE MY CAR WILL LOCK ME OUT. I CANNOT UNLOCK THE CAR DOOR WITH THE KEY FOB OR BY USING THE KEY. THIS HAS HAPPENED THREE TIMES. I DON'T KKOW IF IT WILL LOCK ME IN THE CAR WHEN THIS HAPPENS, SINCE THAT HAS NEVER HAPPENED. HAD TO CALL AAA TO GET BACK INTO CAR. ON ANOTHER OCCASION WAITED TWO HOURS AND THE CAR OPENED USING KEY FOB.

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