NHTSA Complaint #11663561 — 2019 TOYOTA RAV4

1st: veh purchased Jan 2023 with new set of tires. Within 11k miles, about 9months: Rear tires unable to be aligned properly due to no camber adjustment. Rear tires have excessive inner rear (belts showing) with 11k miles on tires. Took veh to dealership and was told I just need a set of tires and an alignment. When the tech was questioned if it was an accurate alignment, we were told it would be off a couple degrees because the OE rear control arms did not have any adjustment. This was repaired by an independent shop using aftermarket set of rear control arms, a proper alignment and 2 new rear tires ($1200)--because Toyota dealer would not own any accountability of an error nor do the PROPER requested repair since proper repair did not involve OE Toyota parts. This was repaired, case closed and tires have 20k miles on them with beautiful, even wear. 2nd: Rear door hatch will not close electronically. 2 incidences of bent (left) hinge from forcing the tailgate closed and damaged rear taillamp from mis-alignment. Post hinges replaced: re-sets have been done, disabling door and re-enabling, and disconnected battery. Still will not close electronically. This had been occurring over a year and no one knows the fix. I will not be going back to my local stealership and the next one is 30 miles away.