NHTSA Complaint #11663480 — 2023 RAM 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11663480 |
| Vehicle | 2023 RAM 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
On 3 separate occasions the truck has completely broken down while traveling 60-84mph. Each time, while in motion, the check engine and battery lights come on on the gauge cluster. Voltage starts rapidly draining from the battery indicator before systems start being shut down. Fiirst is entertainment, then climate, the ABS, then steering, and then all power and engine loss. I almost lost control the first time while trying to make it safely over to the soft shoulder. Each of the three times this had happened, the truck was completely dead in the side of the road and was towed to a dealership three times. The truck was towed to 2 different dealerships. The first two times to Imperial Dodge where they charged the battery the first time and did a software update the second time. Most recently the truck had been at DCH Temecula, for two weeks, where nothing has been done due to them not being able to recreate this issue. They recommended that I take video, while driving, as the issue happens live. This is a major safety issue in general but unacceptable that the manufacturer and dealerships only solution is for me to put myself and my family in jeopardy, and break California law, to diagnosis this massive unsafe vehicle.
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