NHTSA Complaint #11663437 — 2021 KIA NIRO EV

The rear brake rotors on the vehicle are pitted, as confirmed by a local repair shop. The "incident" is ongoing. Kia refuses to repair or replace them under warranty (25,500 miles on the car), claiming they are wear item. However, pitting is not wear, in fact quite the opposite. My analysis (30+ yrs in the auto business): As an EV, regenerative braking means the actual brake systems are rarely used. Noise at low speeds prompted the inspection at a local shop. Braking under high speeds does not result in noise, telling me the system relies too heavily on the front brakes. The result is the rear rotors are too often unused leaving them to rust and then pit. Tesla recognizes that regen braking can actually harm brake rotors, suggesting burnishing the brakes at times using the following procedure: 1) Drive the vehicle at approximately 50 mph - 55 mph (80 km/h - 90 km/h) on a straight road. 2) Apply moderate, consistent pressure to the brake pedal to slowly decelerate the vehicle, releasing at 10 mph (15 km/h). 3) Repeat this procedure 6 times, waiting at least 30 seconds between applications. Since the rear brakes do not appear to engage on the Kia Niro, this method is fruitless. Other Niro drivers report this as seen here: [XXX] I my opinion, the vehicles should at minimum be repaired under warranty or recalled to "rebalance" the brake system. Thank you... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)