NHTSA Complaint #11663342 — 2022 HYUNDAI TUCSON

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11663342
Vehicle 2022 HYUNDAI TUCSON
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? > While driving, the following systems fail and become inoperable sporadically: blind-spot safety system, tire pressure monitoring system, smart cruise control system, lane following assist system, speed limit warning system, shifter system malfunction, infotainment system, HVAC controls and turn signals. How was your safety or the safety of others put at risk? > I lose access to all safety systems and am unable to see anything on my dashboard while every single light flashes on the dash. Being unable to utilize my turn signals is dangerous because I must restart the vehicle for the issue to be resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? > The problems were confirmed - but NOT reproduced by the Hyundai certified service center. They stated that they can see logs of the issues and were unable to diagnose the specific failures without the warning lights being actively present. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? > Yes. It was sold to me as a Certified Pre-Owned vehicle directly from a Hyundai dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? > The warnings and failures appeared at 64,752 miles, which is less than 5,000 miles after the warranty coverage ended. I purchased the vehicle with 64,300 miles. The issues began less than 500 miles after purchase.

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