NHTSA Complaint #11663229 — 2020 AUDI A4 ALLROAD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11663229
Vehicle	2020 AUDI A4 ALLROAD
Component	ELECTRICAL SYSTEM
Date of Incident	March 14, 2025
Date Filed	May 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The auto uses the Audi MMI system which controls basic functions such as radio, navigation, etc. The MMI in our car has randomly been crashing, which most importantly shuts down navigation at VERY inopportune times! I have read about this in a number of forums, and have tried various ways of resetting the system, but the problem persists. The forums suggest this is a common issue with this generation MMI.

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