NHTSA Complaint #11662659 — 2016 BMW 528I

The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.