NHTSA Complaint #11662640 — 2018 AUDI Q5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11662640
Vehicle	2018 AUDI Q5
Component	ELECTRICAL SYSTEM
Date of Incident	May 18, 2025
Date Filed	May 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Turns out numerous complaints about water finding its way onto the computer comfort module. It is well known. Audi techs admitted it is due a bad design by Audi. There are no indications or warnings something is going wrong. Module gets fried and vehicle shuts off. Can't even shift or take out of Park. Insurances do not want to cover due it being water related. Audi does not want to repair due to no recall. They want approx $10,000.00 per occurrence when this happens. Definitely not fair to consumers to have to pay this or total their vehicles. My car only has 50k miles.

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