NHTSA Complaint #11662544 — 2020 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11662544 |
| Vehicle | 2020 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
My 2020 Ford Fusion has had multiple transmission failures and has now had a third transmission installed. The newest issue with with the engine design that Ford is aware of but is not covered by extended warranty. The engine block is cracked due overheating caused by coolant intrustion and flexplate problems. Each time these incidents were identified and examined by Ricart Ford in Columbus, OH. The car was also purchased by the same dealer in January of 2024. The check engine light along with the temperature light were triggured by the engine issue on [XXX] I immediately contacted Protective(My warranty company) and requested that the car be transported to Ricart. I also contacted the service deparment at Ricart and explained the issue. There was plenty of coolant in the resevoir but the coolant leaked into the cylinders and caused the car to overheat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Related Complaints for the 2020 FORD FUSION
Other ENGINE Complaints
#11715575
Last month, while transporting my brother to his arm surgery in Chapel Hill, NC, I observed unusual and audible shift...
#11706177
In early October 2025, the vehicle was taken to an independent dealership service department for a routine oil change...
#11705731
My Ford started making a loud noise whenever the accelerator wasn't being pressed, after taking it to the mechanic, h...
#11696130
During a road trip, received an error message indicating "SHIFT SYS FAULT" after the vehicle would not shift out of p...
#11680924
My 2020 Ford Fusion has experienced three separate flexplate failures, as well as transmission issues following the m...
Recent Complaints for the 2020 FORD FUSION
#11717716
ELECTRICAL SYSTEM
"The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly ...
#11717716
FUEL/PROPULSION SYSTEM
"The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly ...
#11717438
ELECTRICAL SYSTEM
COMPONENT: ELECTRICAL SYSTEM, ENGINE I HAVE HAD THIS SENSOR THAT MAKES MY CHECK ENGINE LIGHT STAY ON 3 SEPARATE TIM...
#11716377
SEAT BELTS
The locking mechanism that keeps the seat belt safely locked into place is malfunctioning. I have to ensure the belt ...
#11715575
UNKNOWN OR OTHER
Last month, while transporting my brother to his arm surgery in Chapel Hill, NC, I observed unusual and audible shift...