NHTSA Complaint #11662506 — 2020 FORD ESCAPE BACK OVER PREVENTION

Complaint Details

ODI Number	11662506
Vehicle	2020 FORD ESCAPE
Component	BACK OVER PREVENTION
Date of Incident	May 22, 2024
Date Filed	May 22, 2025
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that while reversing, the rearview camera image was distorted. An unknown dealer was made aware of the failure and informed the contact that a diagnostic testing fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

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