NHTSA Complaint #11662421 — 2023 FORD ESCAPE HYBRID

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11662421
Vehicle 2023 FORD ESCAPE HYBRID
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Bad battery. Yes, the dealership did replace the 12V battery, however since I do not drive often, and not 60 miles a day. I was advised to install a battery maintainer, which I should have been told at the time of purchase. However, how inconvenient as I will have a power cord in the driveway, and I would have to connect and disconnect the battery maintainer, which to me is a safety issue. I see online Ford has had these problems with their battery. Is Ford doing anything about this problem to ensure this type of problem is fixed? I purchased a new vehicle so I would not have problems.

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