NHTSA Complaint #11662373 — 2012 CHEVROLET SILVERADO 1500

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that the frame of the vehicle was significantly rusted, and the contact did not feel safe driving the vehicle. The vehicle was taken to the dealer, where the frame was inspected. The dealer informed the contact that the frame needed to be replaced; however, the repair fee would supersede the value of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and offered monetary assistance towards the purchase of a new vehicle. The contact related the failure to TSB Number: 19-NA-255. The failure mileage was approximately 139,000.