NHTSA Complaint #11662235 — 2021 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11662235
Vehicle	2021 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	May 18, 2025
Date Filed	May 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

When accelerating there is a whining noise coming from the front of the vehicle. There was no warning lamp that came on just the noise is what prompted me to take it to Toyota of Hattiesburg to be diagnosed. The transmission is what malfunctioned. Yes Toyota confirmed the problem and said my transmission needs to be replaced. I am very disappointed because Toyota’s has the reputation to last forever. As this is my 3rd Toyota and I have been very happy until now because Toyota is not taken responsibility for this problem that is continuing to arise in the transmissions. I have attached the paperwork showing what Toyota said.

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