NHTSA Complaint #11661828 — 2016 LAND ROVER RANGE ROVER

The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.