NHTSA Complaint #11661733 — 2021 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11661733
Vehicle	2021 JEEP WRANGLER
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2025
Date Filed	May 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.

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