NHTSA Complaint #11661553 — 2016 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11661553
Vehicle	2016 FORD FUSION
Component	STEERING
Date of Incident	February 6, 2025
Date Filed	May 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

My car is a 2016 Ford fusion and it was working fine until February of 2025. There was a message that appeared on the dashboard as soon as I started the car. The message was “steering loss, stop safely” making it extremely difficult to turn. The steering can’t even turn left or right. It’s locked in place. I had to get it towed and now it’s undrivable. I can’t even get it fixed because my specific VIN # is not listed for a recall and I’m unsure what to do. I need help what can I do?

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