NHTSA Complaint #11661467 — 2016 TOYOTA 4RUNNER

On 5/11/2025, my husband and I were returning home from the grocery store. I was operating the vehicle at the time of the incident. Upon arriving at our residence, I pulled into our driveway, which has a slight downward incline. As in our usual practice, I attempted to stop in front of the garage to unload groceries before entering, as the hatch of our vehicle can come in contact with the garage door when opened inside. While aligning the vehicle with the garage door, I began breaking and turning slightly to the left. However, as I attempted to come to a complete stop in front of the closed garage door, the vehicle unexpectedly accelerated forward. Despite applying the brakes, the vehicle continued moving and crashed through the closed garage door. Due to the steering wheel being slightly turned, the vehicle veered left upon entering the garage, striking the left interior wall and a 32 foot ladder that was leaning against it. The impact with the wall and ladder brought the vehicle to a stop although the engine continued to rev and the vehicle attempted to move forward. My husband instructed me to shut off the engine, which I did immediately. My husband was not injured in the incident. I sustained pain in my left shoulder and upper left back. A medical evaluation indicated that the pain is expected to subside within a few weeks; imaging will be conducted if symptoms persist. I have filed both auto and homeowner's insurance claims regarding the incident. Additionally, I contacted the dealership, which advised me to report the issue to the manufacturers corporate office. They noted that the vehicle is equipped with a fail-safe system designed to prevent simultaneous engagement of the brake and accelerator. This was a very scary incident that I don't want to have happen to someone else.