NHTSA Complaint #11661368 — 2026 HONDA PASSPORT

The navigation when using apple maps simultaneously tells the driver 2 different sets of directions that do not match. The small screen on the gauge cluster shows incorrect street names that are nowhere near your location, and also tells you incorrect turns. For example, the large navigation screen on the infotainment system will say to make a right turn on the correct street, while the small screen on the gauge cluster will tell the driver to make a left turn an a different street that that the vehicle is not near. Sometimes it will make up random street names. This is dangerous to drivers who are not aware of the problem or forget about it because it causes confusion while driving. This causes the driver to wonder which set of directions to follow, make wrong turns, and look for streets that are not there. This would be especially dangerous to new drivers or elderly drivers. The vehicle was taken to 2 different dealerships for service but neither one of them were able to fix the problem. The dealerships have acknowledged the problem. There are no warnings or messages about the problem. The vehicle is available for inspection and the problem can be easily reproduced 100% of the time.