NHTSA Complaint #11661306 — 2022 KIA SELTOS

The contact owns a 2022 Kia Seltos. The contact stated while driving at various speeds, the vehicle shut off without warning. The contact was able to drive the vehicle to the dealer where an unknown sensor was replaced; however, the failure returned soon after the repair. The contact then received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact informed the dealer of the recall, and the dealer acknowledged the recall and that the piston oil rings had failed; however, the dealer informed the contact that the manufacturer had ordered the dealer not to perform the recall repair. The vehicle remained in the possession of the dealer. The contact was recently informed that the vehicle needed to be picked up from the dealer location because the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.