NHTSA Complaint #11661201 — 2023 FORD MUSTANG MACH E

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11661201
Vehicle 2023 FORD MUSTANG MACH E
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features were independently deactivated. The contact stated that the message Forward Collision Avoidance brake assist unavailable was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.

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