NHTSA Complaint #11661126 — 2019 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11661126
Vehicle	2019 KIA SOUL
Component	ENGINE
Date of Incident	March 15, 2025
Date Filed	May 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

My 2019 Kia Soul had an engine misfire, breaking down and requiring new spark plugs. My car has been consuming oil excessively for the past 8 months, causing me to change the oil myself once a week. The engine light has been on, leading me to fix both catalytic converters. The engine light came back on right after this and pulled up two codes related to the camshaft position. I asked Kia for an oil consumption test and was told they do not perform that. The oil continues to burn excessively and requires constant changing. Other mechanics have informed me that this could lead to a serious fire hazard and engine issue, posing a high safety concern.

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