NHTSA Complaint #11661094 — 2022 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11661094
Vehicle 2022 HONDA CR-V
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I started experiencing the 'sticky steering' issue about 3 weeks ago. I thought it could be low power steering fluid, and after a quick research I came to know that new CRVs use EPAS instead. After some research I found that 'sticky steering' is a known issue and there is a TSB and recall by honda. I checked the recall using my VIN, abd came to know that my CRV wasn't listead for that recall. I called honda customer service at 8009991009 and they confirned that the recall exists for 2022 Honda CRV but my vehicle is not included. I asked how they can exclude my vehicle when I am experiencing the same issue, I was advised that the recall is based on certain production and parts origin. I was advised to go to a honda dealership and pay out-of-pocket. I asked if they can add my VIN to the recall list and they said no. The 'sticky steering' issue persists when i am steering right at about 45 and up mph. This is a serious safety hazard and I would like my vehicles VIN added to the recall.

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