NHTSA Complaint #11661019 — 2024 BMW 740I

My car is about 1.5 yers old, bmw 740i. I have been towed back to the dealer twice now for the same issue.i live in Illinois and work in Milwaukee, Wisconsin, so I drive on the expressway a lot. I received the following message on my display while driving at 75-80 mph. The message is “ inability to drive.” I have received this 3 times. When it occurs the steering is more difficult and, I am told starts to shut down major systems, so needlessly to say quite unnerving and I had difficulty getting onto the shoulder. The first occurrence was last year in October (2024). I was afraid to drive the car when everyone else was travelling at high speeds. So had it towed to dealer. The dealer did not seem to understand this message and why it happened, and even what would happen. They did a software upgrade and told me it was fixed. On [XXX] it happened again, same message although different look with the software upgrade, and had to be towed. I don’t trust the car since no one can tell me why this is happening and what it does. The dealer said they are not familiar with it. I told them we have read online that others have had this happen, but no recalls or information. If this message is in the software there has to be a data dictionary that explains, 1) what triggers it, 2) why, 3) what does it do, and 4) can it be disabled. No one seems to know, and it is putting me at risk of an accident, that no one understands. I am afraid to drive the car. If I am in an accident because of this bmw should libel. Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)