NHTSA Complaint #11660903 — 2025 CHEVROLET EQUINOX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11660903
Vehicle 2025 CHEVROLET EQUINOX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The steering wheel seizes at highway speeds after driving for an extended period (2+ hours.) The steering seems to lock into a position so while approaching a curve you're unable to steer toward the center of the lane, requiring you to jerk the steering wheel towards the center of the lane to prevent going out of the lane. This issue was reported and taken to multiple GM dealerships to address and they keep insisting it's Lane keep assist, it is not as this issue happens when it's turned of, further more lane keep assist usually nudges a vehicle back in lane or vibrates to warn you're drifting out of a lane. It does not actively try to pull you out of a lane as We've experienced with this car. This is a deadly hazard that may cause an inattentive drive to over steer into an accident, and because of it's intermittent nature, It will be surprising and scary causing less experienced drivers to overreact to it. I'm afraid this may be a latent safety fault within the 2025 Chevy Equinox, that will eventually cost lives, and worst part, this cause may not be detected for a long time.. I hope more instances of this gets reported to force GM and it's dealerships to spend the proper effort to hunt down this safety issue and address it before it's too late

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