NHTSA Complaint #11660788 — 2023 INFINITI Q50

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11660788
Vehicle 2023 INFINITI Q50
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I’m reporting a recurring safety issue with my Infiniti Q50 involving the brake, steering, and acceleration systems. While driving, I’ve experienced the brake pedal becoming unresponsive, the gas pedal not reacting, and the steering wheel locking or feeling stiff, making it extremely difficult to control the car. The most recent incident occurred today, [XXX]. I had to stop driving immediately and had the car towed to an Infiniti dealership, where a full systems check was performed. However, since the issue didn’t replicate while there, the dealer said they could not determine the cause. The car is available for inspection if needed. The safety risk is severe: I could not stop or accelerate safely, and I struggled to steer — this put me and other drivers in danger of a serious accident. I have experienced this more than once. The dealership originally diagnosed worn brake pads, which I had replaced at an independent shop, but the problem continued afterward. I also showed the dealership photos of the warning symbol that appeared on my dash during both incidents. The car has been inspected by the Infiniti dealer and an independent mechanic, but no resolution has been found. No inspections have been done by police or insurance. Given the serious nature of this malfunction, I am requesting this be investigated as a possible safety defect. Thank you, [XXX] Suffern, NY [XXX] [XXX] Infiniti Q50 2023 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2023 INFINITI Q50

Other SERVICE BRAKES Complaints

#11623454 Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to ...

Recent Complaints for the 2023 INFINITI Q50

#11715599 WHEELS While driving my vehicle on 12/06/2025, a wheel separated from the vehicle at the knuckle/ball joint area. This resul...
#11623454 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to ...
#11623454 POWER TRAIN Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to ...
#11568300 UNKNOWN OR OTHER My vehicle was stolen by theives using some kind of device to gain access because I have both key fobs that came with...
Check any vehicle history by VIN - Free vehicle history report