NHTSA Complaint #11660074 — 2023 KIA SPORTAGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11660074
Vehicle	2023 KIA SPORTAGE
Component	SERVICE BRAKES
Date of Incident	May 9, 2025
Date Filed	May 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

My car is a 2023 Kia Sportage with 38,000 miles on it. I was informed upon getting my brake pads changed that my master cylinder for my brakes were not working, which is extremely dangerous and should not have happened until the car had at least 100,000 miles if ever. Not only did I have to pay out-of-pocket because Kia refused to get me in for a month so I had to go to a private repair shop to get this taken care of even though I was under warranty. This extremely concerning.

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