NHTSA Complaint #11659837 — 2021 HONDA RIDGELINE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11659837
Vehicle	2021 HONDA RIDGELINE
Component	SEATS
Date of Incident	May 8, 2025
Date Filed	May 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

This has something to do with circuit board for the seat sensor that activates air bag? I can’t get dealer to take care of recall. They keep saying we don’t have the parts. This is going on since at least September of last year. Why have recall if they aren’t going to do anything about it? They make appointments and then cancel. I have called Honda Customer Service number(twice) listed on the recall paper twice. Always get told to call dealer and talk to them. Dealer makes appointment and then cancels a few days before the date to bring it in. I have contacted dealer many times about this. Why issue a recall and then don’t fix anything?

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