NHTSA Complaint #11659746 — 2015 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11659746
Vehicle 2015 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

TWO THINGS: Transmission failed, as it frequently does, in this car at around 90K. Shop said it's a known flaw and Ford said sorry, despite having pointed related issues out to our dealer several times. Replaced at tranny shop to the tune of $7K+. Less than a year later, the engine failed due to known structural flaw with cylinders where coolant intrudes. Engine completely shot - dealer said sorry pay us $13K to replace it. Both these things have been parts of class-action lawsuits. Please remedy. Thank you.

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