NHTSA Complaint #11659622 — 2018 HONDA ODYSSEY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11659622
Vehicle	2018 HONDA ODYSSEY
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	April 7, 2025
Date Filed	May 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ADAS System Failure. An audible alert would sound and the following problems would scroll across Dash Display: Auto High-Beam Problem; Adaptive Cruise Control Problem; Lane Keeping Assist Problem; Collision Mitigation System Problem; Road Departure Mitigation System Problem. Also, "BRAKE SYSTEM' illuminated in red near bottom of display. Diagnostic at Honda Dealer indicated, "U3000-49 Multipurpose Camera Unit Internal electronic Failure". To repair, the quote for the unit itself was $1201.34 plus tax. Calibration was an additional $660.00. I found the unit online at a better price and so purchased it and had the Dealer install. My total cost for the Unit and installation/calibration was $1.496.74. Even though it is a 2018 model I would have expected this camera unit to last much longer. It's an expensive part! My hope would be for Honda to issue an extended warranty and I'd be eligible for compensation on this repair. If needed I can provide paperwork. Please advise. Thank You.

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