NHTSA Complaint #11659491 — 2019 CADILLAC ESCALADE ESV

The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning light was illuminated. The contact pulled over and contacted an independent mechanic. The check engine warning light was then illuminated. The vehicle was taken to the independent mechanic, who diagnosed that there was a misfire in cylinder #5. The spark plugs were replaced, and the oil was changed, but the failure persisted. The vehicle was taken back to the independent mechanic, who discovered metal shavings in the engine and determined that the camshafts and lifters needed to be replaced. The vehicle was then taken to the dealer, who also determined that there was a misfire in cylinder #5 and recommended that the engine be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,700.