NHTSA Complaint #11659372 — 2025 JEEP GRAND CHEROKEE

To Whom It May Concern, I am writing to express my deep frustration and serious concerns regarding the repeated and dangerous failures I have experienced with the battery systems in three separate Jeep Grand Cherokee vehicles – model years 2022, 2024, and now 2025 4xe. In each case, I encountered a complete battery failure within the first 3,000 miles of the car’s life. These failures have not only rendered the vehicles completely inoperable but have completely shut down all functionality while driving, leaving me stranded on the road an outright dangerous design flaw with zero warning or alert of malfunction. At first, I considered the possibility of coincidence or simple bad luck. Now, it is evident this is a systemic and known issue that Stellantis/Jeep has failed to address. It is absolutely unacceptable that a brand-new Jeep product could exhibit such a fundamental reliability defect, and even more troubling that no proactive support or acknowledgment has been provided to affected consumers like myself. This is disgraceful, inexcusable, and beneath the standards expected of any automaker, let alone one that charges a premium for its products. This situation also raises serious questions about the strategic direction the company may have taken under their former CEO, Carlos Tavares, whose well-documented focus on near-term cost-cutting and margin improvements appears to be manifesting in subpar quality control and dangerous engineering compromises. I demand to know what Stellantis is prepared to do in response to the severe design flaw and associated safety risks with the new battery and electrical systems in their Jeep products.