NHTSA Complaint #11659322 — 2023 LEXUS RZ
EQUIPMENT:ELECTRICAL issue reported to NHTSA
Complaint Details
| ODI Number | 11659322 |
| Vehicle | 2023 LEXUS RZ |
| Component | EQUIPMENT:ELECTRICAL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The charger fails to charge. Nothing happens when it is plugged into the vehicle. The dealer has confirmed the vehicle can be fully charged using the dealer’s level 2 charger. I am able to fully charge the vehicle using the level 1 charger supplied with the vehicle. Enel X Way has discontinued support. Even though I still have one year warranty left on the charger the support page indicates support is no longer provided and Enel X is no longer accepting claims.
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