NHTSA Complaint #11659303 — 2025 LEXUS NX

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11659303
Vehicle 2025 LEXUS NX
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

My vehicle has 11,407 miles on it and all 20 of my lug bolts are rusted. It has been brought to the attention of the dealership and Lexus and their only answer is that Lexus is working on a solution. I can see the outside of the bolt but can not see the bolt that bolt that is attached to the wheel and I’m unsure if that part is rusted and I’m afraid that if it is it could make it difficult to remove the bolts. I was told that they are rusted because the bolts were removed and put back on

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