NHTSA Complaint #11659263 — 2016 GMC TERRAIN

My 2016 GMC Terrain exhibited the excessive oil consumption outlined in both of the following Special Coverage Adjustment bulletins. In addition to the excessive oil consumption, the oil light and oil pressure warnings never gave any indication that there was an issue or that the oil was low. This ended in the engine shaking the whole car, jerking it forward when stopped, and causing the engine to seize and need replacing. GMC customer service has refused to acknowledge this issue, stating that until the government tells them to issue a recall, they can't do anything to fix my vehicle. GM acknowledged the issue for model years 2010 - 2013 (+2014 later) and alleged that they made production changes in 2013 that fixed the issue. From the experience with my vehicle and the posts on multiple consumer websites by other GM owners, it is clear that they did NOT fix the issue and that there are hundreds of owners of GMC Terrain and Chevy Equinox vehicles with the 2.4L engines that have had this problem and have lost all the value in their vehicles as a result (or had to pay up to $10,000 for a new engine.) [XXX] [XXX] Class action lawsuit about previous model years: [XXX] v. General Motors INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)