NHTSA Complaint #11659078 — 2023 HONDA RIDGELINE
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11659078 |
| Vehicle | 2023 HONDA RIDGELINE |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I have a 2023 Honda Ridgeline RTE excellent condition! Driver side headlight has moisture in it. There is a bulletin from Honda TSB23–024 titled moisture in headlight with a date of 3/3/2023. It involves the ridgeline 2017–2023. The summary says “moisture in the headlights. The headlight seal may become damaged from a miss adjusted Hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight. Replace the headlight(s) with moisture condensation buildup and readjust the hood stoppers.” I called Honda Eastgate at 513-528-8000. They stated it was not a recall and that it would be an out-of-pocket cost. They want to charge a diagnostic fee of $250.00 and then charge to replace the headlight. I asked them if having moisture in the headlight would be a safety problem and they said yes if the light went out. Why in the world is this not a recall. I feel Honda is responsible for this and there should be no charge to the customer. I want to know who else I need to report this to, to have this become a recall, please help me with this problem. I can be reached at [XXX] [XXX] [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2023 HONDA RIDGELINE
Other EXTERIOR LIGHTING Complaints
#11719296
There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the...
#11674855
The auto high beam system on my 2023 Honda Ridgeline frequently malfunctions. It prematurely dims the high beams when...
#11662313
I have taken my car to the dealership of three separate occasions with respect to the Automatic High Beam Option whic...
#11657739
Automatic headlights malfunction causing the high beams to activate when cars are ahead or deactivate when lights ref...
#11647432
I own a 2023 Honda Ridgeline RTL-E The Auto High-Beam Headlights do not work. It barely worked the first week, but s...
Recent Complaints for the 2023 HONDA RIDGELINE
#11719172
ENGINE
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in...
#11719172
FUEL/PROPULSION SYSTEM
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in...
#11719172
UNKNOWN OR OTHER
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in...
#11718408
ENGINE
Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and u...
#11718408
FUEL/PROPULSION SYSTEM
Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and u...