NHTSA Complaint #11658986 — 2015 COACHMEN PRISM LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	11658986
Vehicle	2015 COACHMEN PRISM
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	November 5, 2024
Date Filed	May 5, 2025
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The contact owns a 2015 Coachmen Prism Motor Home built on a 2014 Mercedes-Benz Sprinter 3500 chassis. The contact stated while driving at an undisclosed speed, the BBQ compartment door independently unlatched and landed in front of the exhaust. In addition, the contact stated the BBQ compartment door and the interior which were made of Styrofoam, and the plastic latch, were melted. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.

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