NHTSA Complaint #11658842 — 2019 NISSAN LEAF

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11658842
Vehicle	2019 NISSAN LEAF
Component	UNKNOWN OR OTHER
Date of Incident	September 1, 2024
Date Filed	May 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Because of the uncorrected recall issue, I have been unable to use the quick charge on my vehicle for 8 months. This has been an great inconvenience and will cause me to **have to rent a car for the summer if the problem is not corrected.** Remedy has missed the promised fix date by two months already. From the recall notice WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. IF QUICK CHARGING CONTINUES, A BATTERY FIRE MAY OCCUR INCREASING THE RISK OF INJURY. CUSTOMERS ARE INSTRUCTED NOT TO USE LEVEL 3 QUICK CHARGING VIA THE CHADEMO CONNECTOR UNTIL THE REMEDY IS COMPLETED

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