NHTSA Complaint #11658817 — 2020 HONDA CR-V

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11658817
Vehicle	2020 HONDA CR-V
Component	POWER TRAIN
Date of Incident	April 16, 2025
Date Filed	May 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

"ALL WHEEL DRIVE SYSTEM PROBLEM" notification appears on dashboard of 2020 Honda CRV. Dashboard also indicates only FWD is operational rather than AWD which should be operational all the time. Honda Service Bulletin 23-031 dated April 7, 2023 states corrective action is to replace the rear differential pump motor. Per online postings this is a common problem with the 2020/2021 Honda CRV.

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