NHTSA Complaint #11658760 — 2022 CADILLAC XT4

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11658760
Vehicle 2022 CADILLAC XT4
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

When backing up the vehicle, the front brakes squeak as if the wear sensor is engaging. The noise goes away and does not reappear for the remainder of the drive cycle. I took it to the dealer and the pads are not in need of replacement. The service writer stated that it is a 'characteristic' of the vehicle and GM is aware of the problem. They have not issued a service bulletin for this. They also refuse to replace any parts relating to this problem. A search of the internet reveals this is a common problem with XT4's over several years. A simple solution appears to be to lubricate the pads where they seat into the caliper.

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Other SERVICE BRAKES Complaints

#11630793 I purchased this car used in early 2024. Shortly after buying it, the brakes began squeaking while backing out of th...
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