NHTSA Complaint #11658697 — 2018 HONDA HR-V

I just want to get my recall done. It’s almost 2 years since the recall was announced and no one is able to do my car. I called Open Road Honda a bunch of times, last year they told me parts are not available. I have been following up since then every few months since honda sent a letter that parts are available. I just get sent to voicemail and no one calls back. I tried to call Honda to report but they just tell me to call local Honda dealerships. Something needs to be done with this before my car breaks.