NHTSA Complaint #11658500 — 2019 VOLKSWAGEN JETTA

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly turned off. During the failure the message "Ignition Switch Failure" was displayed. The cause of the failure has not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V604000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 90,000.