NHTSA Complaint #11658452 — 2023 CHEVROLET TAHOE

The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, there was an abnormal tapping sound coming from the engine compartment, which became extremely loud while accelerating. Upon arriving at the intended destination, the vehicle stalled and was unable to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The contact also stated that a similar failure occurred in July 2024, and the engine was replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 23,000.