NHTSA Complaint #11658216 — 2018 HONDA CR-V
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11658216 |
| Vehicle | 2018 HONDA CR-V |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
My vehicle became difficult to steer, similar to driving with all the tires low on air. I made an appointment with Proctor Honda. They determined the Electronic Power Steering Rack was sticking and replaced it with a 5320-TLB-A23 : G/BOX ASSY, EPS. Honda assured me this was not a recall issue. After paying the $4365.66 repair charge, I determined there was a Service Bulletin 23-037 issued for this same problem. It applied to 2018 Honda CRVs. However, it only covered 54 vehicles and my vehicle was not included. This seems unreasonable given it appears to be the identical issue as the vehicles subject to the recall. I'm a 76 year old female and have no means to challenge this other than to ask for your help in determining if I am being treated fairly. If it truly is not the same issue, then I understand. Mileage is 87,661.
Related Complaints for the 2018 HONDA CR-V
Other STEERING Complaints
#11717384
The power steering on my 2018 Honda CRV XE is sticky or sticks when I when I try to keep my CRV is the middle of the ...
#11714450
Steering pulls and clicks at highway speeds. Engine misfire due to faulty fuel injection issues.
#11704567
The contact rented a 2018 Honda CR-V. The contact stated that while driving at unknown highway speeds, the lane depa...
#11698732
Issue: Sticky or catching steering. I am having an issue with the steering sticking or catching when I make small ...
#11697842
The contact owns a 2018 Honda CR-V. The contact stated that while driving approximately 60-70 MPH, the steering wheel...
Recent Complaints for the 2018 HONDA CR-V
#11719718
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
For 7 days straight, during cold weather, the car dashboard would cycle through at least 7 indicators indicators repo...
#11719718
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For 7 days straight, during cold weather, the car dashboard would cycle through at least 7 indicators indicators repo...
#11719718
LANE DEPARTURE: WARNING
For 7 days straight, during cold weather, the car dashboard would cycle through at least 7 indicators indicators repo...
#11719175
VISIBILITY/WIPER
• The Incident: "The rear window shattered spontaneously while the vehicle was in motion. My wife was driving, I was ...
#11717466
ENGINE
This vehicle had 55,000 miles serviced by the dealer only. While driving vehicle warning system started displaying m...