NHTSA Complaint #11657926 — 2020 FORD ESCAPE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11657926
Vehicle 2020 FORD ESCAPE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

the front camera/ adaptive cruise control, pre collision assist, seems to have spontanteoulsy cut out while driving- a large bump in the road seems to have shook less the coaxial cable connections for the front camera in this car. This caused a fast and immediate deceleration that almost got me rear ended by the truck that was behind me. the car is at the dealership for a faulty cable/ IPMA module. this seems to be a very common issue for these cars. there were no messages PRIOR to the failure but the messages i am getting now are the front camera fault, and pre collision assist is no longer working. Adaptive cruise and even regular cruise control are no longer working either. additionally, i am getting a system off to save battery message, even though i just installed a new battery. This faulty camera/ connection to the camera seems to be creating a parasitic draw. This car is not even 5 years old and only has 40,000 miles. Cruise control and pre collsion are massive safety features that are no longer functioning.

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