NHTSA Complaint #11657745 — 2023 GMC YUKON XL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11657745
Vehicle 2023 GMC YUKON XL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I am formally requesting a complete refund for my vehicle. It has only 6,300 miles, and the remedy provided for the recall does not adequately address the issue. The recall explicitly indicates defects in the engine components (rods/cam shafts) that may lead to a loss of propulsion. Merely inspecting the vehicle and adding thicker oil does not resolve the underlying problem; it only postpones the inevitable expiration of my warranty. Currently, there are no warning lights illuminated, as the vehicle is not driven frequently. The recall raises significant concerns, and GM should be taking more substantial measures than simply applying thicker oil as a solution. This approach feels like a temporary fix rather than a genuine resolution. I have communicated with the dealership, and have been informed there is currently no solution available for this matter. They are awaiting further instructions on how to proceed. I request a more thorough investigation into this issue for an appropriate refund, and I also wish to have this matter documented for future reference.

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