NHTSA Complaint #11657721 — 2016 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11657721
Vehicle	2016 FORD FUSION
Component	STEERING
Date of Incident	April 30, 2025
Date Filed	April 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I have never had this issue before with this car. I started the car up to go to the store and saw all these lights on my dash. I keep my car maintained well. Tires, oil, tune up etc… and when I saw the lights on the dash it said service advance trac and steering loss stop safely with 2 other icons above it. So I didn’t know what that was so I sent to get power fluid not knowing it wasn’t a reservoir. I know Ford had/has a recall on 2016 ford fusions model for THIS EXACT ISSUE! My steering cannot turn at all I need my car, PLEASE I am on disability and it’s not right that the recall won’t cover all ford of this model with this issue. I beg, I need my car fixed.

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#11694342 — October 18, 2025 — This is a notice for Ongoing consumer fraud and deceptive business practices that are negatively affecting the commun...

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