NHTSA Complaint #11657612 — 2021 CHEVROLET SILVERADO 1500

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 65-70 MPH, the vehicle lost motive power and there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact was able to pull to the side of the road and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer determined that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle would be repaired at his expense. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the remedy was not yet available. The failure mileage was approximately 77,455. VIN tool confirms parts not available.