NHTSA Complaint #11657519 — 2022 FIELD VAN SPRINTER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11657519 |
| Vehicle | 2022 FIELD VAN SPRINTER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
•What component or system failed or malfunctioned, and is it available for inspection upon request? oActive Brake Assist •How was your safety or the safety of others put at risk? oNo assist to stop the vehicle safely •Has the problem been reproduced or confirmed by a dealer or independent service center? oProblem occurs under a certain condition. Others had the dealers tried to calibrate the sensors without any different in the result. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? oNo •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? oYes •Here the scenarios that repeats. oAfter you drive the vehicle for an extended period with the Adaptive Cruise Control (ACC) on a road with light to no traffic the "Active Distance Assist" feature that automatically disables the cruise control if it doesn't detect other vehicles in front for a certain period. It is also disabling the Active Brake Assist which I believe one to the safety features and this is the reason I chose this manufacture versus others.