NHTSA Complaint #11657459 — 2015 BMW 328I

The contact owns a 2015 BMW 328I. The contact stated that while the vehicle was parked, there was fluid leaking on the ground. Additionally, the message "Engine Overheated, Please Stop Now" was displayed while driving, and smoke was coming from under the hood. The contact pulled over and waited for the engine to cool down. Upon inspection under the hood, the contact discovered a hole in the coolant reservoir, with coolant all over the engine compartment. There was smoke coming from the coolant pump. The vehicle was towed to an independent mechanic, who replaced the coolant pump and coolant hoses; however, the failure persisted, with the engine overheating and the vehicle failing to accelerate above 60 MPH while driving. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 125,000. VIN tool confirms parts not available.